Due to the contractual nature of this of event we are obligated to the hotel for a certain number of guest and sleeping rooms to guarantee our great pricing. The prices are great and we’d like to keep it that way! Because we sign the contract early to guarantee our rates and services, we have to adhere to a strict cancellation policy. Although we will try very hard to meet your needs and work with you to the best of our ability we will have to adhere to these dates.
If you cancel before September 30, 2019 : You may receive a full refund with no fees deducted.
If you cancel between October 1, 2019 and December 1, 2019 you may receive a full refund minus a $50.00 processing fee.
If you cancel after December 1, 2019: You may receive your refund IF and only if you can replace yourself or we can fill your spot from the waiting list. If we are NOT able to fill your spot, as expenses have already been incurred on your behalf, as well as a deposit to the hotel on your behalf. No refunds can be made after this date unless there is a person waiting to reserve.
If something comes up, and we understand that things do, and we have someone waiting we will be happy to facilitate any money exchanges. Otherwise after the FIRM deadline date of 12/1/19 it will be your responsibility to replace your spot if you would like to be refunded any charges. If you are able to replace yourself, no cancellation fees will apply. Otherwise there can be no refunds after 12/1/19.
Thank you for your understanding.